Resolving Sound Problems

If the sound from either your computer’s speakers or your headset’s speakers is not working, you may have to enable the sound manually. You can enable sound by doing the following:

Locate the Sound icon in the bottom-right corner of your screen

Right-click on this icon, then select Playback devices from the pop-up menu

A new window titled Sound will appear. Right-click anywhere within the white space in this window, then select Show Disabled Devices from the pop-up menu

A list of disabled devices will appear. To enable a device, right-click on the device, then select Enable from the pop-up menu

To make sure your sound is working, right-click on a device in the Sound window and select Test from the pop-up menu