Remote Assistance

  • Updated

Getting Started
Please call the PALCS Help Desk toll-free at 1-877-PALCS-TLC.

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How to Connect

  1. Click the GoToAssist icon on the desktop (shown above).
  2. Enter code provided to you by the HelpDesk representative.
  3. Click “Start Session.”
  4. Click OK.

Please follow all instructions as your technician connects to your computer.