Shut Down, Restart and Sleep
Shutting Down your computer has numerous benefits including ensuring high performance and good connection to our management servers.
Below are the steps to perform a shut down, restart or put your laptop into sleep mode.
1. Save any files that may be open on your computer. Close any open software programs. (To close programs, click the X at the upper-right corner of each program window). |
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2. Click Windows Start button in the lower left of the taskbar. |
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2. Click the power button symbol and a fly out will appear with options to Sleep, Shut down or Restart. Clicking again on the desired action will make the computer proceed and take the action selected. |
Hard Reboot
If your computer freezes, you can do a hard reboot. This achieves the same results as turning off your computer normally (in that the computer shuts off,) but it is only to be used as a last resort. Do not perform a hard reboot regularly.
- Press and hold the power button on the front of the computer for approximately 5 seconds. The computer will shut off. No lights should be near the power button. If lights are still on, you can unplug the power cord to the computer tower.
- Wait 30 seconds.
- Push the power button to turn the computer on again.
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