Submit a request

This is the student username ending with Student username is what the student uses to log in to PALCSchool and the school computer. Example: (This can be the same as what you entered in the "Your email address" field above)

Checking the box means that you have joined the school in the past 1-3 months.

Please enter the details of your request. A member of our HelpDesk will respond as soon as possible.

Who we should contact about your issue. (This can be the same as the Student Name field above.)

If you wish to be contacted by phone please enter the number in this format. XXX-XXX-XXXX Please only enter one phone number in this box. If you have additional numbers you would like us to call, enter them in the "Description" field above.

If "Phone" is indicated in this option it may take longer to receive a response. If we cannot make contact by phone we will immediately contact you through email. At times the technician may send instructions to attempt an issue resolution.

The helpdesk is available Monday through Friday 8:00 a.m. to 5:00 p.m.

Add file or drop files here