If you need to return materials to PALCS, you will usually be provided with a return label. (You will not need to request a label to return materials at the end of the year. One will automatically be sent to you if you need to return any PALCS materials.)
If you are replacing some of your PALCS equipment, you may be required to return it back to us. When the label is ready you will be sent an email from a representative from the Returns Team with a PDF that will look something like this:
All you need to do is print your return label out and attach it to the box that you are sending back. It should automatically include three of the closest UPS drop off points near your address. (If you are having trouble locating your UPS return label email, please make sure to check your spam or trash folders.)
(Do NOT print this page and attempt to use it as a return label!)