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  1. PALCS HelpDesk
  2. Frequently Asked Questions & Troubleshooting

Frequently Asked Questions & Troubleshooting

Frequently asked questions & Troubleshooting Tips and Tricks

Frequently Asked PALCS Tech Questions

  • Where do I get help with PALCSchool, Canvas or equipment related concerns? Making a HelpDesk Ticket
  • How can I monitor or see the progress of my Helpdesk ticket?
  • How do I prep my computer for replacement?
  • How do I export or backup my Student data?
  • How can I access my Google files after I've withdrawn/graduated?
  • What to do if I am going out of state or country?

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Frequently Asked Technical Questions

  • How to run an internet speed test?
  • How do I resync / reset my date and time?
  • Why is my screen zoomed in?
  • Why can't I hear sound coming from one website?
  • How to change the default program for a file type?
  • What if I have trouble with my Zoom link?

See all 19 articles

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