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  1. PALCS HelpDesk
  2. Frequently Asked Questions & Troubleshooting
  3. Frequently Asked Technical Questions

Frequently Asked Technical Questions

  • How to run an internet speed test?
  • How do I resync / reset my date and time?
  • Why is my screen zoomed in?
  • Why can't I hear sound coming from one website?
  • How to change the default program for a file type?
  • What if I have trouble with my Zoom link?
  • Why does the lobby say I have unread emails when nothing is showing up in Gmail?
  • Why is my Virtual TI Calculator frozen?
  • Why can't I print/scan to a printer I've used before?
  • Fixing "User Storage quota exceeded" Error in Canvas Messenger
  • Resolving Google 413 "Request Too Large" Errors
  • How do I adjust and manage Canvas notifications?
  • How do I scan?
  • How do I clear my internet browser cache?
  • How do I take a picture or video with my webcam?
  • Resolving "Proxy Login" messages / issues
  • How do I get GoToMeeting on my PALCS device?
  • How to sign into a Chromebook with your PALCS Google account
  • What are all these extra Google Apps in my Apps & Features?
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