Software

• The PALCS App

• Locating the Start Menu
• Pre-installed Software
• Computer Updates
• Shutting Down, Restarting, and Sleep Mode/Standby on Your Computer
• Useful Shortcuts
• Backing up your files

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• Software Distribution via The Software Catalog
• Locating the Software Catalog
• Why is my Software Catalog empty?
• Updating drivers on HP Computers
• Google Drive for desktop / G-Drive - Install, Accessing files & Backing Up Files
• iBoss Content Filter

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• Taking a Screenshot
• Taking a Screenshot of Browser History
• Resolving Sound and Speaker Problems
• Resolving Microphone Problems
• Microphone Troubleshooting (Privacy Settings)
• Restoring missing desktop icons

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• What is Zoom?
• Zoom Installation and Updating
• Changing Audio device settings inside of Zoom
• Zoom Test Room
• Changing Your Display Name in Zoom Rooms
• Zoom Camera issues - Lines through Zoom camera and other weird glitching

• Official Browser at PALCS
• How do I Update Chrome?
• Signing in to Google Chrome
• Managing Google Chrome Extensions
• Utilizing Google Chrome's "People" / Chrome Profile Function
• Using Desktop Notifications

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• DRC Troubleshooting "Minimum Screen Resolution" Error
• About the CDT
• CDT Web URL
• Installing and Launching the DRC Insight Browser for CDT Testing
• CDT Testing on Personal Devices (DRC Insight Browser)

• Installing Microsoft Office 2021 LTSC
• How to access and use Microsoft Office 365
• Installing Studio Screen Capture/Screencast-O-Matic
• Video Editing Software

• Signing in to the Canvas App as a student
• Using Rosetta Stone App